Key Concepts KnowledgeBase


CIO Services

  • Strategic and Technology Planning
  • Software and Vendor selection
  • Network Maintenance and Monitoring
  • LAN implementation
  • Tech Calls and support for small offices



Support and Operations Service

  • Infrastructure and Systems Administration support
  • LAN/WAN design and management
  • Technical and customer centric documentation, SOPs
  • Service Desk support



Forensics and Cyber Security

  • IT Systems Security
  • Network Monitoring and Event management
  • Certification and Accreditation
  • Development of POAMS



Software Development and Management

  • Website Development, SOA development, mobile computing, Web 2.0 Systems
  • Systems Support and maintenance
  • Database Administration and Design
  • Enterprise modeling, Application Life-cycle Management



IT Governance and Management

  • Agile/Scrum Management
  • Enterprise Architecture
  • Portfolio Management
  • Performance Measurement
  • EVM, schedule management services
  • Cost and budgeting, analysis and preparation
  • Communication plans development
  • Risk management plans development
  • Subcontractor management and acquisition
  • Project management plan development
  • Project team website control and development



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